Contact
Email support@fedhealthcontracts.com. General telephone: +1 (888) 608-1982.
Response targets
For ordinary account and product-support requests, we aim to provide a first human response within 2 business days. Privacy or security reports are prioritized for acknowledgement within 1 business day, with urgency based on severity. Business days are Monday through Friday excluding U.S. federal holidays. These are service targets, not guaranteed service levels or resolution deadlines.
What we can help with
- Account access.
- Product functionality.
- Contract-analysis and decision-support questions.
- Privacy, security, and account-deletion questions.
Paid memberships
Paid memberships are coming soon and live checkout is currently disabled. No payment method is required for current free access. If a live payment prompt appears before we announce paid availability, do not proceed and contact support.
Protect sensitive information
Never email passwords, full payment-card data, patient or PHI information, or unnecessary sensitive data.